Upholstery Cleaning Frequently Asked Questions

What areas do you cover?

The upholstery cleaning services are available in all post codes within M25

What is the cleaning method you use?

We provide Professional Upholstery steam cleaning for upholstery, which is also known as Hot water extraction. This is the only type of cleaning that thoroughly removes dirt, harmful bacteria, fungus, chemicals, pollens and other residues, while restoring the fabrics to their original condition.

Are your technicians trained?

We have a team of highly trained specialists who provide the carpet and upholstery cleaning services.

Do you use top quality products?

You can be assured that our products are effective, efficient and safe for your carpet, the consumer, and the environment. If a spot can be removed, our products will remove it.

Do you guarantee your service?

Yes, we do. In the unlikely event that you are not completely satisfied with the service, you should contact us within 24 hours on completion of the job and a recovery cleaning will be organised FREE of charge

How often should I have my sofas cleaned?

It is recommended that fabric upholstery is cleaned every 9-12 months.

What is the drying time for upholstery?

The drying time may vary depending on the type of the fabric and the weather conditions; minimum expectation is 4-5 hours.

How long in advance do I need to book the service?

We will require 48 hour notice for a booking.

Do you charge per hour or per job?

Our prices are based on the description and size of the items which require cleaning.

Do you have minimum call out charge?

All upholstery cleaning orders are subject to a minimum of 55 (excl. Vat).

Do you offer this service over the weekend?

This service is available 7 days a week without any extra charges for weekends.

What payment methods do you accept?

We offer easy payment options. The payment is expected on the day of the cleaning. Cash, cheque, card payments are accepted. Please note that additional 4% surcharge may apply for credit card payments

Are your prices subject to Vat?

Our prices are subject to VAT. Final price will be provided before you place an order.